FAQs
1. What is 925 Silver?
Answer: 925 silver, also known as sterling silver, is composed of 92.5% pure silver and 7.5% other metals (usually copper) to enhance its durability and strength. This combination ensures that your jewellery is both beautiful and long-lasting.
2. How do I care for my Suhi silver jewellery?
Answer: To keep your Suhi silver jewelry looking its best, follow these care tips:
- Avoid exposure to chemicals such as perfumes, lotions, and household cleaners.
- Store your jewelry in a dry place, preferably in anti-tarnish bags.
- Clean regularly with a soft, lint-free cloth. For a deeper clean, use mild soap and warm water, then dry thoroughly.
- Remove jewelry before swimming or bathing.
Click Here For more detail on our Jewellery care page.
3. What is your return and exchange policy?
Answer: We offer a 15-day return and exchange policy for unworn and undamaged items. If you are not satisfied with your purchase, please contact our customer service team at care,suhi@gmail.com or 08979301557 within 24hrs of receiving your order to initiate the return or exchange process.
Please read our Return & Refund policy .Click Here.
4. How can I track my order?
Answer: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by visiting our Tracking page and entering your tracking number. If you have any issues,
please contact our customer support team in case any problem.
5. Do you offer international shipping?
Answer: No, we are not Offering International Shipping for now.
For more information or assistance, please visit our website or contact us at care.suhi@gmail.com or 089793 01557.
Thank you for choosing Suhi.